### Today

Ticket #453892 created 11:27 PM

Inquiry about client project license

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James Collins 11:34 PM

@anna Could you verify if our current license allows for its use in client-facing projects?

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Ticket #453892 assigned to James Collins 11:34 PM
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Ticket #453892 status changed to In progress 11:34 PM
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Ticket #453892 added to Generic tag by James Collins 11:35 PM
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Ticket #453892 added to Reviews tag by James Collins 11:35 PM
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A
Anna mentioned you 11:36 AM

Replying to James Collins

@anna Could you verify if our current license allows for its use in client-facing projects?

@james Yes, our license for Preline UI does cover client projects.

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James Collins 11:37 PM

Thanks 👍️

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James Collins 11:40 PM

Hi Costa!
Yes, you can use Preline UI for your project.
If you need any further assistance or have more questions, feel free to reach out.

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Status changed to Closed 11:41 PM
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### 24 July

Ticket #453891 created 10:49 PM

I keep getting failed payments. what's the reason?

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James Collins 10:49 PM

Hi! Sorry to hear that. Could you confirm if your card details, like the number, expiration date, and CVV, are correct? Also, is your card enabled for online transactions?

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Ticket #453891 assigned to James Collins 10:49 PM
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Ticket #453891 status changed to In progress 10:49 PM
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James Collins 10:50 PM

Understood. Give me a minute, I'll check it.

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Ticket #453891 status changed to Snoozed 10:50 PM
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Ticket #453891 added to Generic tag by James Collins 10:50 PM
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Ticket #453891 added to Reviews tag by James Collins 10:50 PM
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Description added to ticket #453891 by James Collins 10:50 PM

This is not the first time happening today

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James Collins 10:50 AM

@sarah I need you to have a look at this.

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S
Sarah mentioned you 10:52 AM

@james Sometimes banks decline payments for security reasons. They might want to check with their bank or try using a different payment method.

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### Today

A
Anna mentioned you 11:36 AM

Replying to James Collins

@anna Could you verify if our current license allows for its use in client-facing projects?

@james Yes, our license for Preline UI does cover client projects.

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### 24 July

S
Sarah mentioned you 10:52 AM

@james Sometimes banks decline payments for security reasons. They might want to check with their bank or try using a different payment method.

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### Today

Ticket #453892 assigned to James Collins 11:34 PM
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### 24 July

Ticket #453891 assigned to James Collins 10:49 PM
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