### Total conversations

Support requests

354
47.9%

198 last week

Resolved requests

256
0.8%

251 last week

Tickets resolved by Al

93
2.5%

97 last week

Unresolved
Resolved
Solved by AI

### Contacts

Message | Platform | Assigned
--- | --- | ---
Lewis Clarke 2. Using the static method causes an error in the console. | Telegram | Unassigned for 00:00:09
R Rachel Doe How's these all free? 🤯 | Whatsapp | Rachel Doe for 00:05:04
Costa Quinn Yes, you can! | Facebook Messenger | Amanda Harvey for 00:12:20
T Technical issues Great! 👍️ | Slack | Finch Hoot for 00:22:45
Ella Lauda site-source.zip | Whatsapp | Unassigned for 00:37:44
M Mark Colbert Voice message | Telegram | Emma Watson for 01:01:59
B Bugs/Improvements I found a bug: Combobox selection of ahref items using keyboard #353 | Facebook Messenger | Emma Watson for 01:04:01

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### Team members

Name | Team | Status
--- | --- | ---
Amanda Harvey | Preline, Support | Online since 08:47 AM
R Rachel Doe | Preline | Busy since 09:02 AM
Costa Quinn | Preline, Finance | Online since 08:47 PM
Anna Richard | Finance, Support | Online since 09:00 PM
B Bob Dean | Preline | Busy since 06:01 PM
M Mark Colbert | Support | Online since 09:12 AM
Ella Lauda | Support, Finance | Busy since 08:54 AM
O Ols Schols | Support | Busy since 05:33 PM

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