All
Costa Quinn 1m

Telegram chat

Awesome!

I
Inbox team 34m

[Gmail Forwarding Confirmation of the Payment]

Snoozed

I keep getting failed payments. what's the reason?

Sabrina 22h

#23485

you guys are the best 🔥

Internal bugs 22h

Bug report

Ticket submitted by you

Lewis Clarke 1d

Whatsapp chat

Resolved

We are happy to help you. Have a nice day!

Ella Lauda 1d

Whatsapp chat

Resolved

We are happy to help you. Have a nice day!

Christina 2d

#90453

I am sorry to hear that. Can you please provide

brian@example.com 2d

#25103

Snoozed

Sure, how can I help you?

I
Inbox team 3d

[Gmail Forwarding Failed billing]

My transaction failed for no reaason. please help

M
Mark Colbert 3d

Telegram chat

Resolved

Have a nice day!

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Tags
Today

Costa

Costa sent this message from Telegram
Hello team 11:27
I hope all is well. 11:27
I'm currently working on a client project, which requires us to integrate a new payment gateway. I've been looking into Preline UI for some of the front-end components. Before I proceed, I wanted to confirm if we have the necessary licenses or permissions to use Preline UI on this project, as it's a commercial tool. Could you clarify this? 11:29
Thanks in advance! 11:29

James · Team

You sent internal message within the team and not visible to customers
@anna Could you verify if our current license allows for its use in client-facing projects? 11:34
A

Anna · Team

Anna sent internal message within the team and not visible to customers
@james Yes, our license for Preline UI does cover client projects. 11:36

James · Team

You sent internal message within the team and not visible to customers
Thanks 👍️ 11:37
A

Anna · Team

Anna sent internal message within the team and not visible to customers
You're welcome 11:38

James

You replied to Costa's Telegram
Hi Costa!
Yes, you can use Preline UI for your project.
If you need any further assistance or have more questions, feel free to reach out. 11:40

Costa

Costa sent this message from Telegram
Awesome! 11:41
Details
Inquiry about client project license
Description

Ticket ID:

  #453892

From:

  Telegram

Tags:

Assignee:

Created time:

  October 7, 2024 1:56 PM

Created by:

  Telegram

Subject:

Share:

Name:

  Costa Quinn

Company:

  -

Location:

  London, UK

Email:

  -

Phone:

  +1 000 040 001

Costa Quinn 3d

Telegram chat

Resolved

You can always reply to this thread if you have further questions or concerns.

Costa Quinn 1w

Telegram chat

Resolved

Glad to help you. Should you have any addition questions or concerns, please let me know.

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24 July
I

Bryan from Inbox team

Bryan from Inbox team sent this message from Gmail
Hi, I keep getting failed payments on your site. What's the reason? 10:49

James

Hi! Sorry to hear that. Could you confirm if your card details, like the number, expiration date, and CVV, are correct? Also, is your card enabled for online transactions? 10:49
I

Bryan from Inbox team

Bryan from Inbox team sent this message from Gmail
Yes, everything seems correct. 10:49

James

Understood. Give me a minute, I'll check it. 10:50

James · Team

You sent internal message within the team and not visible to customers
@sarah I need you to have a look at this. 10:50
S

Sarah · Team

Sarah sent internal message within the team and not visible to customers
@james Sometimes banks decline payments for security reasons. They might want to check with their bank or try using a different payment method. 10:52
Details
I keep getting failed payments. what's the reason?
Description This is not the first time happening today

Ticket ID:

  #453891

From:

  Gmail

Tags:

Assignee:

Created time:

  October 7, 2024 1:24 PM

Created by:

  Inbox team

Subject:

Share:

Name:

  Bryan Wals

Company:

  Brulgo

Location:

  CA, US

Email:

  bryan@gmail.com

Phone:

  -

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